Sunday, December 9, 2012

Online Dispute Resolution For Cross Border E-Commerce Transactions

Online dispute resolution (ODR) and e-courts are two of the innovative and technological methods to provide effective dispute resolution at global levels. This is more so in European countries and developed nations. In fact European Commission has in recent times suggested use of ODR to decide various disputes.

Even otherwise projects are in process in Europe where technology would be used to enhance access to justice. Even international organisations like World Intellectual Property Organisation (WIPO) and United Nations Commission on International Trade Law (UNCITRAL) are considering use of technology dispute resolution services through ODR in one form or other.

European Commission has in the past recommended use of ODR for cross border consumer disputes. Further, the intentions of international community to use ODR for cross border e-commerce transactions are also well known. So what is this ODR and why it is assuming so much importance these days?

See ICTPS Blog for more.

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